--- title: "Faqtic - Your Factorial Partner | HRIS Experts" description: "Certified Factorial HR partner for European SMEs. We handle implementation, configuration, and adoption - so your HR system actually works." lang: en json-ld: | { "@context": "https://schema.org", "@graph": [ { "@type": "Organization", "@id": "https://faqtic.co/#organization", "name": "Faqtic", "alternateName": "Faqtic - The Factorial Agency", "url": "https://faqtic.co", "logo": { "@type": "ImageObject", "url": "https://faqtic.co/lovable-uploads/4e1622b4-0e3c-495f-9b90-c9ca18d0fc27.png" }, "description": "Certified Factorial implementation partner for European SMEs. Implementation, configuration, training and ongoing optimisation of Factorial HR.", "areaServed": "Europe", "contactPoint": { "@type": "ContactPoint", "contactType": "customer service", "email": "marvin@faqtic.co", "url": "https://faqtic.co/contact" }, "sameAs": [ "https://www.linkedin.com/company/faqtic-the-factorial-agency/" ] }, { "@type": "WebSite", "@id": "https://faqtic.co/#website", "url": "https://faqtic.co", "name": "Faqtic", "inLanguage": [ "en", "nl" ], "publisher": { "@id": "https://faqtic.co/#organization" }, "potentialAction": { "@type": "SearchAction", "target": { "@type": "EntryPoint", "urlTemplate": "https://faqtic.co/blog?search={search_term_string}" }, "query-input": "required name=search_term_string" } } ] } --- [![Faqtic - Your Factorial Partner](/assets/faqtic-logo-mu1Yn3w0.webp)](/) [Approach](/our-approach)[Services](/services) Products [Pricing](/pricing)[Case Studies](/case-studies) Insights [Contact](/contact) 🇬🇧 EN [Book Your Free Factorial Demo](/factorial-book-demo) [Back to Jobs](/jobs) # Account Manager & Implementation Specialist Be the trusted partner for new clients adopting Factorial. ## About the Role As an Account Manager and Implementation Specialist at Faqtic, you will be the trusted partner for new clients adopting Factorial. You will lead the onboarding and implementation process, ensuring clients are fully supported and confident using the platform. Your role also includes ongoing client engagement to maximize satisfaction, retention, and growth. ### Key Responsibilities: - • Manage the end-to-end implementation of Factorial for new clients. - • Provide dedicated support and training to clients, addressing their needs promptly. - • Build strong, long-term relationships through regular communication and personalized service. - • Educate clients on new features and best practices to maximize their success. - • Collaborate with internal teams to relay client feedback and improve processes. - • Proactively identify opportunities for upselling and cross-selling. - • Maintain detailed records and use CRM tools effectively. ### What We're Looking For: - • Experience in customer success, account management, or client support roles. - • Passion for simplifying processes and delivering exceptional client experiences. - • Excellent organizational skills and ability to manage multiple clients simultaneously. - • Strong communication skills in English; Dutch is a plus. - • Comfortable using CRM and support tools; proactive in client outreach. - • Positive, ambitious team player ready to thrive in a fast-paced startup environment. - • Experience with Factorial is a big plus. Excited to help clients succeed with Factorial? [Send your CV and motivation]() ## Questions about this role? We'd love to hear from you. Reach out to learn more about this opportunity and how you can contribute to our mission. [Get in touch]() READY TO TRANSFORM YOUR HR? ## Let's discuss how Faqtic & Factorial can scale your business Join hundreds of European companies who trust Faqtic to optimize their HR operations with Factorial. [Start Free Trial](/factorial-free-trial)[Book Your Demo](/factorial-book-demo) ![Faqtic - Your Factorial Partner](/assets/faqtic-logo-white-BUfI3IC9.webp) Your Factorial Partner. 🇳🇱 Netherlands: [+31 020 36 91 093](tel:+31020369093) 🇬🇧 United Kingdom: [+44 20 37 69 67 31](tel:+442037696731) [LinkedIn ](https://www.linkedin.com/company/faqtic-the-factorial-agency) ### HR Solutions - [Time Off Management](/product/time-off) - [Time Tracking](/product/time-tracking) - [Employee Performance](/product/employee-performance) - [Talent Acquisition](/product/talent-acquisition) - [Payroll Preparation](/product/payroll-preparation) ### Key Features - [Document Management](/product/document-management) - [Electronic Signature](/product/electronic-signature) - [Expense Management](/product/expense-management) - [Shift Management](/product/shift-management) - [HR Reports & KPIs](/product/hr-reports-kpi) ### Resources - [Blog](/blog) - [Blog archive](/blog/archive) - [Glossary](/glossary) - [All solutions](/solutions) - [Locations](/locations) - [Free HR templates](/free-templates) - [The Factorial Test](/assessment) - [Contact](/contact) ### Comparisons - [Factorial vs BambooHR](/factorial-vs-bamboohr) - [Factorial vs BreatheHR](/factorial-vs-breathehr-uk-ireland) - [Factorial vs CharlieHR](/factorial-vs-charliehr-uk-ireland) - [Factorial vs HiBob](/factorial-vs-hibob) - [Factorial vs Moorepay](/factorial-vs-moorepay) - [Factorial vs Personio](/factorial-vs-personio) - [Factorial vs Rippling](/factorial-vs-rippling) © 2026 Faqtic. Your Factorial Partner. All rights reserved. [Privacy Policy](/privacy-policy)[Terms & Conditions](/terms-and-conditions)[DPA](/dpa)Cookie Settings ## Cookies. Grab a byte. Faqtic uses cookies and similar technologies when you visit the website. Not filled cookies, but small (temporary) text files and scripts. This way, you do not have to constantly enter or re-download the same information. Besides functional cookies, which make sure the website works properly, we also use analytical cookies to understand how you use our website. That lets us make it better and more helpful. We also use marketing cookies to match your interests. You can indicate if you accept everything or reject non-essential cookies. Accept allReject non-essential ![A stack of homemade chocolate chip cookies with melted chocolate chips](/__l5e/assets-v1/763315e5-bdb7-4838-beaa-821f85547aaa/cookies-only.png)