--- title: "Our Services | Faqtic - Factorial Implementation Partner" url: https://faqtic.co/services description: "Expert Factorial implementation, training, and ongoing support. From discovery to go-live and beyond — we make HR software work for your business." lang: en --- Image: Factorial expense management interface (https://faqtic.co/assets/expenses-Cg2tnTBO.avif) Our Services # Experienced implementation experts when you need them, supporting you from first decision to full adoption. From first conversation to long-term optimisation — we guide you through every step of your Factorial journey with hands-on expertise. See how it works ## The challenge we solve Many SMEs know they need better HR software, but lack the time, clarity, and internal expertise to choose and implement the right solution confidently. ## How we work A proven four-phase approach that gets you from HR chaos to clarity — fast. Phase 1 ### Discovery Understand before you invest We start with a deep-dive into your HR challenges, workflows, and existing tools to determine if Factorial is the right fit. No pressure — just expert guidance to help you make the right call. - Comprehensive HR workflow analysis - Current system and process evaluation - Business requirements mapping - Factorial fit & gap analysis - Transparent pricing guidance - Clear next-steps roadmap 2–3 sessions Typical discovery phase Phase 2 ### Implementation Set up once, set up right From building your Factorial instance from scratch to migrating data from your legacy systems — we handle everything so your team can focus on what they do best. - Complete platform setup & configuration - Data migration from existing HR tools - Custom workflow & approval design - Leave policies, org charts, permissions - Integration with payroll & third-party tools - Go-live support & monitoring 2–4 weeks Average implementation Phase 3 ### Training Confident users from day one We make sure your HR team, managers, and employees are confident and productive from day one with hands-on, role-specific training sessions. - HR admin power-user training - Manager training for approvals & reporting - Employee onboarding walkthrough - Custom training materials & guides - Live Q&A and hands-on workshops - Post-training follow-up sessions 95% Adoption rate post-training Phase 4 ### Ongoing Support We don't disappear after launch Post-launch, we stay close. Whether it's troubleshooting, expanding modules, or optimising workflows — we're a message away. - Dedicated support contact - Issue resolution & troubleshooting - New module activation & setup - System optimisation recommendations - Quarterly check-ins & reviews - Best-practice consultation < 4 hours Average response time ## Why work with Faqtic? We're not a generic software reseller. We're ex-Factorial experts who know how to make HR software actually work. ### Ex-Factorial team members Our consultants worked at Factorial. They know every feature, shortcut, and workaround inside-out. ### Fast, focused implementations We get you live in weeks, not months. No bloated timelines, no unnecessary complexity. ### Best pricing guaranteed As certified partners with insider knowledge, we secure the most competitive Factorial pricing available. ### Save 20+ hours per week Our clients consistently report saving 20+ hours per week on HR administration after implementation. ## Explore our Factorial services Factorial partners: https://faqtic.co/factorial-partners Factorial consultants: https://faqtic.co/factorial-consultants Hire a Factorial expert: https://faqtic.co/hire-factorial-expert Factorial setup service: https://faqtic.co/factorial-setup-service Factorial data migration: https://faqtic.co/factorial-migration-service Implementation cost: https://faqtic.co/factorial-implementation-cost Setup for European teams: https://faqtic.co/factorial-setup-european-teams Compliance consultant: https://faqtic.co/factorial-hr-compliance-consultant Partner UK: https://faqtic.co/factorial-hr-partner-uk Partner Ireland: https://faqtic.co/factorial-hr-partner-ireland Partner Netherlands: https://faqtic.co/factorial-hr-partner-netherlands Partner Baltics: https://faqtic.co/factorial-hr-partner-baltics Free Consultation ## Ready to get started? Book a free 20-minute consultation and find out how Faqtic can transform your HR operations with Factorial. Learn more about us: https://faqtic.co/our-approach ## Frequently Asked Questions ### How does a Factorial implementation with Faqtic work? ### What happens during the Discovery phase? ### How do you make sure employees actually adopt Factorial? ### What support do you provide after go-live? ### How long does a typical implementation take? ## Structured data ```json [ { "@context": "https://schema.org", "@graph": [ { "@type": "Organization", "@id": "https://faqtic.co/#organization", "name": "Faqtic", "alternateName": "Faqtic - The Factorial Agency", "url": "https://faqtic.co", "logo": { "@type": "ImageObject", "url": "https://faqtic.co/lovable-uploads/4e1622b4-0e3c-495f-9b90-c9ca18d0fc27.png" }, "description": "Certified Factorial implementation partner for European SMEs. 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